We strongly recommend all clients take out their own Holiday Insurance Policy. CANCELLATION POLICY:- Should guests have to cancel their booked holiday at Owl Cote and or The Birds Nest, please note that the following refund policy applies:- Once payment is received, the deposit or full payment amount will only be refunded if:-
a) There is 12 weeks or longer from the date of cancellation to the arrival date
b) The deposit or total amount will only be refunded if the cancelled dates are rebooked for the same period at the same rate. Guests will be refunded once the rebooked funds are received.
c) We reserve the right to charge an administration refund fee of £10.00